Press

The latest Ordergroove news and announcements

January 17, 2018

How Kiehl’s Is Using Text Messages and AI to Keep Customers Loyal

Kiehl’s is using artificial intelligence and text messaging in its fight against Amazon. Working with a company called Ordergroove, the company is defending its market share by creating text-message-based order and reorder capabilities this month.

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January 15, 2018

Ordergroove Announces Dramatic Expansion of Relationship Commerce Cloud™

The expansion includes a breakthrough text messaging-based ordering solution that is already yielding as high as a 60% response rate among enrolled consumers.

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January 12, 2018

Ordergroove Announces Dramatic Expansion of Relationship Commerce Cloud™, Launches Breakthrough Text Messaging-Based Ordering Solution

Expanded capabilities enable brands and retailers to cultivate relationships via frictionless ordering, reordering and subscriptions in retail stores and across digital channels.

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December 28, 2017

The Vitamin Shoppe Adds Multichannel Options to Auto Delivery Service

The Vitamin Shoppe is using Ordergroove’s platform to provide greater convenience to its SPARK Auto Delivery subscribers by enabling enrollment and management of the service through the POS system in the chain’s 775 stores.

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December 13, 2017

Ordergroove Appoints Two Marketing Executives to Accelerate Growth of Relationship Commerce

Ordergroove, the leader in Relationship Commerce, today announced Adam Weinroth as Chief Marketing Officer and Stephanie Chan as Vice President of Consumer Marketing.

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December 12, 2017

Ordergroove Expands its Platform to Drive Repeat Purchasing Behavior

Ordergroove, the Relationship Commerce Company, announced the expansion of its platform with solutions that drive repeat purchasing behavior via online and in-store subscription enrollment.

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December 12, 2017

The Vitamin Shoppe unveils subscription at POS

The Vitamin Shoppe has teamed up with Ordergroove to launch a subscription renewal program for its customers. One of the first traditional retailers to use this technology, the subscription is generated at the point of sales. Called “Relationship Commerce,” this strategy is meant to create loyalty rather than single transactions. The program is available in 770 stores and online.

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December 12, 2017

The Vitamin Shoppe and Fruit of the Loom Get Their “Ordergroove” On

Ordergroove CEO Greg Alvo talks to Cheddar from the NYSE about the present and future of retail. He discusses how companies like The Vitamin Shoppe and Fruit of the Loom are embracing Relationship Commerce and changing the way they engage with their customers across all channels.

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December 7, 2017

The Vitamin Shoppe increases efforts in omnichannel sales with in-store subscription enrollment

In an effort to gain more out of its new online subscription service, The Vitamin Shoppe has announced a partnership with platform provider Ordergroove to increase customer enrolment points, and streamline data between brick-and-mortar and online channels.

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