The latest Ordergroove news and announcements
May 22, 2018
Relationship commerce exists as something of a gold standard in the era of the increasingly scattered customer. Loyalty, in the era of mobile, can be a tricky prospect. Where once stores could focus on building long-term relationships with their consumers, today the average merchant doesn’t have time to let that kind of relationship flower.
May 21, 2018
Staying healthy and keeping fit has become a big business in the United States and around the world.
May 15, 2018
To optimize services and give customers peace of mind, subscription companies are increasingly offering automatic replenishments as part of their home-delivery options.
May 11, 2018
With e-commerce giants like Amazon.com seeing its net sales increase 38 percent in the last quarter, it’s tempting to fan the flames. However, stores aren’t relics of the past; they’re a secret weapon for retailers.
February 20, 2018
The competition between Walmart and Amazon appears to be heating up. Walmart beat revenue expectations, but fell short of estimates for profit in the holiday quarter and reported a slowdown in online sales. Greg Alvo, CEO of Ordergroove and Chris Versace, Chief Investment Officer at Tematica Research join The Long and The Short to discuss the future of America’s largest retailer.
January 31, 2018
Greg Alvo comments on Kiehl’s auto-replenishment program as a key component of their Relationship Commerce strategy.
January 24, 2018
Cosmetics purveyor Kiehl’s conducts most of its business through its own branded stores and website and doesn’t trade on Amazon directly. In fact, their goal is to never let the customer go to Amazon in the first place. To that end, Kiehl’s has partnered with Ordergroove.
January 17, 2018
In 2018, we expect to see faster change and greater disruption. Among the challenges, retailers will find new opportunities to engage with consumers and encourage growth.
January 17, 2018
Kiehl’s is using artificial intelligence and text messaging in its fight against Amazon. Working with a company called Ordergroove, the company is defending its market share by creating text-message-based order and reorder capabilities this month.
