Anticipate each and every customer's
next order in any channel.
eCommerce and Digital Marketing, Kiehl's
“Kiehl’s is committed to building strong relationships with consumers by creating a frictionless experience both in stores and across all digital channels. With consumer expectations rapidly evolving and a retail environment that’s in a continuous state of disruption, having a comprehensive Relationship Commerce platform and partner like Ordergroove is essential for achieving our vision.”
"The driver of this increased velocity of marketplace change is innovations that are creating new customer expectations... customers often don't even realize their expectations are changing at all, let alone how fast."
"Every brand is trying to work its way into the consumer’s home. The path to purchase is continuously becoming more complex. Finding a place in the consumer’s home is all about creating new touchpoints to shorten the path to purchase."
“The most recent Amazon unlock was the decision to exit the difficult business of episodic revenues. The recurring revenue relationship that Amazon has established with US households through Prime is second only to Microsoft’s Office franchise.”
Top brands and retailers rely on Ordergroove to transform their customer experiences.
