Press

Subscriptions Shine as Retail Salivates Over Recurring Revenue*

More than 80 percent of retailers describe nudging one-off customers into long-term recurring revenue relationships as a significant priority in their overall strategies, according to a study released by relationship commerce company Ordergroove in the January lead-up to the NRF Big Show.

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Optimize Recurring Revenue With a Relationship Commerce Strategy

Retail and brand leaders face a common and critical challenge today: finding new ways to retain customers in a hypercompetitive marketplace.

Illy Gets a Boost From Subscriptions

Recurring revenue via subscriptions and text message alerts have benefitted Italian coffee brand Illy.

Ordergroove Honored as a Top Company with Strong Female Leadership

Mogul annually conducts research to examine and assess workplaces for women, based on publicly available information and global nominations from Mogul’s 20,000 HR leaders/collaborators. Workplaces are assessed on: women’s initiatives, women in leadership, workplace policies, workplace culture, and overall diversity and inclusion. Ordergroove, and this year’s other honorees, displayed impressive efforts to encourage females professionally and were featured in Mogul’s list of Top 1000 Companies with the Strongest Female Leaders in 2018.

Illy Accelerates Subscription Coffee Program

Coffee company illy and Ordergroove have partnered to launch a subscription program. The program leverages the artificial intelligence of Ordergroove’s Relationship Commerce Cloud to orchestrate the optimal experience for customers seeking illy iperEspresso machines.

Illy, Ordergroove Brew an AI-Powered Coffee Subscription

Coffee supplier illy has joined forces with relationship commerce provider Ordergroove to create a coffee subscription program that uses data-driven insights to determine when customers should subscribe.

Cementing Customer Relationships Over a Hot Cup of Coffee

Relationship commerce exists as something of a gold standard in the era of the increasingly scattered customer. Loyalty, in the era of mobile, can be a tricky prospect. Where once stores could focus on building long-term relationships with their consumers, today the average merchant doesn’t have time to let that kind of relationship flower.

The Vitamin Shoppe Turns To eCommerce, Subscriptions To Supplement Its Brick-And-Mortar Business

Staying healthy and keeping fit has become a big business in the United States and around the world.

How Automatic Refills Are Enhancing Subscription Services

To optimize services and give customers peace of mind, subscription companies are increasingly offering automatic replenishments as part of their home-delivery options.