Webinar

5 Ecomm Tools for Improving CSAT & Retention

In this panel webinar learn strategies to improve customer satisfaction (CSAT) and retention from five leading eCommerce technology experts.

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Investing in Loyal Customers to Maximize Sales

1:04:34 | July 19, 2023
Incredible BigCommerce Customer Journey

1:57:08 | June 22, 2023
Customer Lifetime Value: Roundtable

50:24 | June 15, 2023
Bonafide’s blueprint to build & scale a subscription-first business

54:16 | May 23, 2023
How to recession-proof your eCommerce stack

1:21:50 | April 27, 2023
Shinesty briefs: Unlocking lasting branded experiences with subscription flexibility

43:13 | March 06, 2023
Putting efficiency first: How Furtuna Skin mastered their subscription platform

43:38 | February 23, 2023
Tactics every brand needs in 2023 to combat market volatility

1:09:56 | January 26, 2023
Choice cuts: How subscriptions serve up better customer relationships

46:17 | December 7, 2022
How to Nail Post-Holiday Customer Retention

1:08:47 | November 15, 2022
Vitamin D2C: OLLY’s Revamped Subscription Playbook for Healthy Retention Rates

44:52 | October 18, 2022
5 Tools Used by the Biggest Brands to Increase CSAT & Retention

1:11:28 | September 29, 2022
How to Scale Your CX Program with Personalization

1:22:28 | July 25, 2022
Sheets Laundry Club’s Playbook for a Recession-Proof Business

36:56 | July 25, 2022
The Ultimate Guide: Reimagining Shopper Experience for Omnichannel Commerce

1:09:41 | July 14, 2022
Jaw-Dropping Tips to Create Brand Experiences Your Customers Want

51:02 | June 22, 2022
8 Tips to Take Your Subscription Experience to the Next Level

40:20 | May 24, 2022
Tips and Tricks from TULA’s Next-Level Subscription Strategy

42:26 | April 25, 2022
Convert Shoppers into Subscribers; Feat. Door County Coffee & Tea

37:18 | February 25, 2022
Beyond 2021: Subscription Trends That Will Define 2022, Feat. Equator Coffees

43:15 | January 26, 2022
2021 BFCM Data Deep-Dive & Post-Holiday Tips

50:54 | December 10, 2021
How to Drive More Recurring Revenue with a Polished Subscription Experience

34:29 | November 19, 2021
How to Build the Perfect eCommerce Subscription Strategy

44:16 | October 19, 2021
How Ancestral Supplements Overhauled Their Subscription Program to Drive Growth

30:48 | September 30, 2021
From Luxury to Loyalty: How Tata Harper Achieved Subscription Success

32:20 | August 31, 2021
5 Ecomm Tools for Improving CSAT & Retention

40:20 | August 13, 2021
How to Turn One-Time Transactions into Long-Lasting Relationships

27:44 | August 6, 2021
Success Story: How The Laundress Built a Best-in-Class Subscription Program

29:08 | July 26, 2021
How to Implement a Superior Subscription Program, Feat. CBDistillery & Ordergroove

31:31 | June 24, 2021
From Enrollment to Customer Support: How to Deliver a Superior Subscriber Experience

39:19 | April 14, 2021
Maximizing Customer Lifetime Value with Subscriptions

58:39 | January 25, 2021
Building Stickier Customers with Relationship Commerce

58:15 | July 2, 2020

More revenue. Better customer relationships.

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