Anticipate her next order in any channel.
“OrderGroove is helping us respond to consumers’ quickly changing expectations by strategically introducing frictionless and highly convenient experiences for our most loyal Pet Parents. We have always recognized the value of our customers who demonstrate repeat purchasing behaviors, and the OrderGroove relationship commerce platform is enabling us to bring new innovative retail experiences to
at whichever channel they choose to shop.”
"The driver of this increased velocity of marketplace change is innovations that are creating new customer expectations... customers often don't even realize their expectations are changing at all, let alone how fast."
"Every brand is trying to work its way into the consumer’s home. The path to purchase is continuously becoming more complex. Finding a place in the consumer’s home is all about creating new touchpoints to shorten the path to purchase."
“The most recent Amazon unlock was the decision to exit the difficult business of episodic revenues. The recurring revenue relationship that Amazon has established with US households through Prime is second only to Microsoft’s Office franchise.”