Anticipate her next order in any channel.
“OrderGroove is helping us activate valuable customer data in our CRM, e-Commerce and POS platforms to create increased loyalty and engagement through customers enrolled in the SPARK program. OrderGroove also offers unique expertise and data-driven insights on how to drive habitual customer buying behavior through innovative customer experiences.”
"The driver of this increased velocity of marketplace change is innovations that are creating new customer expectations... customers often don't even realize their expectations are changing at all, let alone how fast."
"Every brand is trying to work its way into the consumer’s home. The path to purchase is continuously becoming more complex. Finding a place in the consumer’s home is all about creating new touchpoints to shorten the path to purchase."
“The most recent Amazon unlock was the decision to exit the difficult business of episodic revenues. The recurring revenue relationship that Amazon has established with US households through Prime is second only to Microsoft’s Office franchise.”