Introducing

THE RELATIONSHIP
COMMERCE CLOUD

 

 

 

Our Relationship Commerce Cloudoffers a comprehensive suite of capabilities that simplifies the consumer ordering and reordering experience by enabling omnichannel retailers and brands to practice and achieve Relationship Commerce - across any and every channel.

RELATIONSHIP COMMERCE CLOUD ARCHITECTURE - AN OVERVIEW

Keep them coming back for more.

Predictive reordering for instantly buying the same high-frequency consumer products and services. OrderGroove uses aggregate data to anticipate and prompt existing customers to order the same product or service again at the right time, requiring only a simple response, such as a text, click or email reply.

Frictionless discovery and ordering

Buying at the speed of life.

Frictionless discovery and ordering of new products and services. OrderGroove enables retailers to recommend personally relevant products and services based on multiple sources of data across the OrderGroove network - giving the consumer the ability to purchase with one click, tap, text or other messaging replies.

Product subscriptions

A recurring revolution.

Product subscriptions for customers who are loyal to specific retailers, products and services that are consumed and purchased at a regular frequency. OrderGroove’s flexibility enables retailers and brands to launch a variety of subscription or membership-style services including product subscriptions, programs for personal services, subscription boxes and incentive-based loyalty offers.

 

Learn more about relationship Commerce

Driving Relationship Commerce with technology, data science and people.

With OrderGroove’s proven combination of technology, data science and people, you can transform your business from one-and-done transactions to ongoing customer relationships that deliver increased revenue, predictability and profitability.  See our client list >>

Flexible Technology

We built our platform with the flexibility to deliver Relationship Commerce solutions everywhere
a consumer may connect, without interruption or overhaul of existing POS, CRM and eCommerce platforms.

Connect Tissue Technology

Connective Tissue  - technology built from the ground up to handle the complexities of lifecycle changes that are a constant part of future orders, ensuring a frictionless experience for the consumer.

Extensive APIs - supporting a wide range of tailoring to enable you to build unique ways to attract and develop a customer relationship at every touchpoint.

Everychannel - enabling new, customer-centric solutions – via text, online, in-store, on social media, using their IoT device - or whatever comes next.

Relationship Commerce Platform
Learn More

Machine Learning

Our clients leverage exponentially more data than any single retailer or brand to accurately anticipate the when of consumers’ needs.

Anticipate AI™ Engine - built on aggregated product and consumer data from OrderGroove’s hundreds of brand and retailer clients. We predict, in real-time, the consumer’s consumption cadence and optimize the offer.

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Consumer Expertise

As innovators and experts, we are committed to driving our client’s revenue through successful strategies based on deep understanding of the consumer.

MEET OUR TEAM

Consumer marketing experts - who know exactly where customer expectations are heading and help you drive sign-up, retention, cross/upsell strategies that increase share of life and build ongoing relationships.

Product innovators who are continually developing breakthrough Order, Reorder and Subscription solutions for new channels, making consumers’ lives easier while making you indispensable.

Revenue drivers - who help you get up and running fast, with tailored strategies that capture the highest returns from the market and from our platform.

We are marketers, engineers and innovators creating the future of relationship commerce.

Join Us and Reinvent Retail.

TRUSTED BY THE TOP BRANDS & RETAILERS

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