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Subprocessor List

3rd party vendors with merchant customer data access

 

Name

Partner Type

Service

Data location

PCI/PII

Google Cloud

Technology

Hosting

US

Both

MongoDB Atlas (hosted via GCP)

Technology

Database Hosting

US

Both

Spreedly

Technology

Payment Processing

US

PCI

Paymetrics

Technology

Tokenization

US

PCI

Cheetah Mail

Technology

Messaging service provider

US

Customer PII

SendGrid

Technology

Messaging service provider

US

Customer PII

Mandrill (mailchimp)

Technology

Messaging service provider

US

Customer PII
(only for some legacy merchants)

Claude

Technology

LLM

US

Customer PII
(OP logs, rolling 90d)

Fullstory

Technology

RC3 and Shopify Onboarding Session Recording

US

Merchant User PII

Sisense

Technology

Data reporting and visualization

US

Merchant User PII

GainSight

Technology

Customer success tool

US

Merchant User PII

CoStrategixServiceBig Commerce System Integrator

US

Both
LineateServiceConsultingUSBoth

Last updated: 07/06/2026

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