In today’s ecommerce landscape, winning a customer once isn’t enough. The real magic? Getting them to come back again and again.
Increasing retention by just 5% can boost profits by up to 95%, and it’s the single biggest lever for increasing LTV to offset CAC.
Watch Cracking the Code on Repeat Purchases: How Top Brands Build Retention that Lasts as Ordergroove, Okendo, Attentive, Kustomer, and Nostra break down the proven strategies top brands use to:
- Implement elevated subscription strategies that boost retention and recurring revenue
- Build loyalty and referral programs that keep customers coming back
- Use SMS to send timely, personalized messages that drive re-engagement
