Subscription Retention & Churn Prevention

Why Ordergroove?

A 360° approach to churn prevention

One-off discounts won’t cut it. Crush churn before, during, and after the point of cancellation with the most comprehensive retention toolkit on the market.

Frictionless subscription management

Personalized retention incentives

Holistic cancellation prevention

Intelligent payment recovery

Make canceling unnecessary

Say goodbye to “hard to manage” cancel reasons. Give subscribers flexible options to skip, pause, swap products or plans, or add on – making cancellation available, but rarely the best choice.

Ordergroove’s Subscription Manager lowered day-to-day friction for our teams and made routine subscription management feel smoother... [the] out-of-the-box improvements helped us roll out a cleaner, more modern subscription experience quickly.”

Tausha Kubitz,

Sr. Marketing Manager, Swanson

Reward loyalty

Ensure it’s easy to stay with hyper-personalized
incentives that reward important milestones
and Prepaid while protecting your margins.

Make it easy to stay

Keep them wanting more

Never lose a customer to product fatigue again. Offer rotating subscriptions that surprise & delight, with an OOTB builder and options to reveal upcoming shipments or keep it under wraps.

Prevent & winback cancellations

Fight cancellations with customizable, fraud-preventing retention discounts. Plus, ensure goodbyes aren’t forever with 1-click winbacks and built-in discounts.