Retail 2019: The Year of the Recurring Revenue Model
Brand Adoption of Relationship Commerce is the New Normal
2019 promises to be a big year in retail. Retailers are seeking to transform their businesses from unpredictable one-and-done transactions, to a model that is based on repeat, loyal customers – and results in recurring, stable revenue.
In fact, new analysis from NAPCO Research finds that 54% of retailers expect significant growth in 2019 and beyond from recurring customer purchases. And of those retailers, 65% currently offer subscription programs that drive recurring revenue, and another 22% plan on offering them in 2019.
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