From Enrollment to Customer Support: How to Deliver a Superior Subscriber Experience

On-demand webinar

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From Enrollment to Customer Support: How to Deliver a Superior Subscriber Experience

On-demand webinar

Watch Now

Consumers expect exceptional customer service. Nowhere is this more true than with subscriptions, where a single point of friction can cause customers to cancel their recurring order and leave your brand forever.

Watch Ordergroove and Thankful discuss how to deliver a superior subscriber experience, from enrollment to customer support. We explored how meeting and exceeding shopper expectations drives retention and leads to higher customer lifetime value, and showcased best-in-class subscription experience examples.

This webinar covers:

  • How to maximize CLV with subscriber retention strategies

  • Brand new benchmark data & how top D2C merchants have optimized their programs

  • How Ordergroove and Thankful drive best-in-class subscriber support

Speakers

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