Consumers expect exceptional customer service. Nowhere is this more true than with subscriptions, where a single point of friction can cause customers to cancel their recurring order and leave your brand forever.
Watch Ordergroove and Thankful discuss how to deliver a superior subscriber experience, from enrollment to customer support. We explored how meeting and exceeding shopper expectations drives retention and leads to higher customer lifetime value, and showcased best-in-class subscription experience examples.
This webinar covers:
How to maximize CLV with subscriber retention strategies
Brand new benchmark data & how top D2C merchants have optimized their programs
How Ordergroove and Thankful drive best-in-class subscriber support