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Relationship Commerce Checklist
The Relationship Commerce Checklist
is a novel, recurring revenue-based approach that brands are now adopting to develop loyal relationships with their customers. How many of these relationship-growing best practices does your company utilize?
Select all that apply to you or your company:
I can tell the difference between what products my customers are curious about vs. what they rave about.
I have a clear roadmap on how to make my customer’s life 10x better.
I am constantly improving my website and mobile checkout experience.
I have a recurring revenue program, like membership, loyalty, or subscription.
I am actively promoting products that are subscribable across all my marketing channels
I am offering complimentary service experiences - purchase, reorder, rave - on traditional social channels (Facebook, Pinterest) and newer channels (WhatsApp, Tiktok).
I offer concierge-like experiences and build personal relationships with my customers.
I offer customers plenty of choices on how to begin (and continue) a relationship.
My customers are richly rewarded for their loyalty.
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Build Stickier Customers with Relationship Commerce on 8/11