The Relationship Commerce Checklist

Relationship Commerce is a novel, recurring revenue-based approach that brands are now adopting to develop loyal relationships with their customers. How many of these relationship-growing best practices does your company utilize?

Select all that apply to you or your company:

I can tell the difference between what products my customers are curious about vs. what they rave about. I have a clear roadmap on how to make my customer’s life 10x better. I am constantly improving my website and mobile checkout experience. I have a recurring revenue program, like membership, club, or subscription. I am actively promoting products that are subscribable across all my marketing channels I am offering complimentary service experiences - purchase, reorder, rave - on traditional social channels (Facebook, Pinterest) and newer channels (WhatsApp, Tiktok). I offer concierge-like experiences and build personal relationships with my customers. I offer customers plenty of choices on how to begin (and continue) a relationship. My customers are richly rewarded for their loyalty.

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