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It’s All About Subscriptions

With consumer demand for subscription commerce skyrocketing, why do some see subscription success while others fail?

Simply put, some merchants have mastered their subscription experiences, while others have failed to attain — much less retain — a triple-digit subscriber count. Learning from those merchants who’ve already succeeded is the key to unlocking positive subscription results.

This helpful booklet details how leading retailers and D2C merchants launched successful subscription experiences and outlines real-world examples so your brand can become the next great subscription success story.

Stories in the booklet:

  • How Yankee Candle Captures Consumer Demand for Subscriptions
  • KIND Snacks Must-Know Tactics to Increase Subscriber Acquisition
  • Tata Harper’s Tips for Delivering a VIP Subscriber Experience
  • Igniting Recurrent Revenue Growth With CBDistillery’s Playbook
  • Ancestral Supplement’s Guide for Picking the Right Subscription Platform
It’s All About Subscriptions

With consumer demand for subscription commerce skyrocketing, why do some see subscription success while others fail?

Simply put, some merchants have mastered their subscription experiences, while others have failed to attain — much less retain — a triple-digit subscriber count. Learning from those merchants who’ve already succeeded is the key to unlocking positive subscription results.

This helpful booklet details how leading retailers and D2C merchants launched successful subscription experiences and outlines real-world examples so your brand can become the next great subscription success story.

Stories in the booklet:

  • How Yankee Candle Captures Consumer Demand for Subscriptions
  • KIND Snacks Must-Know Tactics to Increase Subscriber Acquisition
  • Tata Harper’s Tips for Delivering a VIP Subscriber Experience
  • Igniting Recurrent Revenue Growth With CBDistillery’s Playbook
  • Ancestral Supplement’s Guide for Picking the Right Subscription Platform
kind-ordergroove-salesforce-commerce-cloud-subscription

“KIND was seeking a partner who could deliver a best-in-class technology platform and also offered a depth of experience in creating deeper and frictionless relationships with consumers. With market-changing solutions that go the distance to predict a customer’s next moment of need, Ordergroove has demonstrated that they can be that strategic partner.”

Jarid Lukin, VP of eCommerce at KIND

“Kiehl’s is committed to building strong relationships with consumers by creating a frictionless experience both in stores and across all digital channels. With consumer expectations rapidly evolving and a retail environment that’s in a continuous state of disruption, having a comprehensive Relationship Commerce platform and partner like Ordergroove is essential for achieving our vision.”

Julia Mavrodin, eCommerce and Digital Marketing, Kiehl's
illy name-ordergroove-salesforce-commerce-cloud-subscription

“With Ordergroove’s technology, data-driven insights and consumer expertise, we’re able to pursue a deeper and longer relationship with our customers, who love illy coffee and want to enjoy it at home. By offering the ‘illy a casa’ program at the optimal moment, we are making it easy and convenient to enjoy illy coffee through a premium subscription program. In return, we are experiencing increased customer satisfaction and lifetime value. It’s a win-win across the board.”

Andrea Vitale, illy

“After a thorough evaluation, we decided Ordergroove’s proven technology and team was the right fit for us to take our existing subscription programs to the next level. We are excited about the opportunity to leverage Ordergroove’s platform to further improve and expand our subscription offerings, and therefore, deliver an elevated and seamless experience for our customer which has always been our priority.”

Andy Molloy, Bare Escentuals