COVID-19 has impacted the retail industry unevenly.
There are two key trends driving growth in commerce for 2020:
Trend 1: Consumer spending has firmly shifted online
Trend 2: Subscription revenue has become a bigger focus
Commerce Brands that Win:
**Important: Each tenet is like a rower on a boat, if one isn’t there, the others must work harder!
For additional research and insights, please listen to our full webinar recording above.
CEO and Founder of Ordergroove
Committed to making consumers’ lives easier with omnichannel solutions, and enables Relationship Commerce experiences for hundreds of brands and retailers.
Forrester Sr. Analyst
Focuses her research on the strategies and technologies that firms need to win, serve, and retain customers in the age of digital business.