A few Ordergroove customers who left Recharge for a better subscription experience:
Comparing Ordergroove and Recharge
Subscriber Experience
Recharge
Numerous merchants migrate to Ordergroove, frustrated with Recharge’s clunky and poor subscriber management portal.
Ordergroove
A customer portal that seamlessly looks and feels like your brand and gives customers total control of their subscriptions.
Subscriber Retention
Recharge
Recharge’s cancelation flows prioritize the future but not the present.
No churn mitigation. Cancelation flows only collect reasons for canceling after a subscriber already leaves, not addressing the immediate churn risk.
Ordergroove
Anticipate AI tool to predict customers at highest risk of churn, allowing you to engage them before they do.
Out-of-stock SKU swapping and automatic credit card refreshes prevent avoidable cancelations.
Shopify Checkout
Recharge
Only available with Recharge’s recent version (new in the market and untested).
Most merchants are stuck on Recharge’s operationally complex and painful to use hijacked checkout and have to request a migration from this legacy version (with no guarantee to be migrated).
Ordergroove
Pricing
Pricing that is not aligned to your growth: Transaction fees that cost you more as your subscriptions sales grow.
Pricing that is aligned with your growth:
A flat percentage fee that scales down as your subscriptions sales grow.
Support
Notorious for poor customer support, even with add-on support packages.
No strategic guidance on improving program performance beyond help articles.
Our customers are our partners. We have strategic consultants available to not only get your program up and running, but help boost its performance long-term.
Operations
Not built for scale — numerous merchants migrate off of Recharge, citing pains around managing a hijacked checkout, inability to scale large order volumes, and manage out-of-stock inventory without canceling orders.
Built for scale, supporting some of the largest global brands with their subscription programs.
Numerous features to support high-volume orders and prevent avoidable cancelations due to out-of-stock. Also Ordergroove can improve margin by shipping consolidated orders.
Migrations
Limited number of records that can be migrated at a time.
For stores on their legacy version (Recharge checkout), migrations need to be requested but are often turned down.
Bonus? Ordergroove’s Migration ToolBETA automates key steps in the migration process from Recharge.
A few Ordergroove customers who left Recharge for a better subscription experience:
Comparing Ordergroove and Recharge
Subscriber Experience
Recharge
Numerous merchants migrate to Ordergroove, frustrated with Recharge’s clunky and poor subscriber management portal.
Ordergroove
A customer portal that seamlessly looks and feels like your brand and gives customers total control of their subscriptions.
Subscriber Retention
Recharge
Recharge’s cancelation flows prioritize the future but not the present.
No churn mitigation. Cancelation flows only collect reasons for canceling after a subscriber already leaves, not addressing the immediate churn risk.
Ordergroove
Anticipate AI tool to predict customers at highest risk of churn, allowing you to engage them before they do.
Out-of-stock SKU swapping and automatic credit card refreshes prevent avoidable cancelations.
Subscriber Retention
Subscriber Retention
Recharge
Recharge’s cancelation flows prioritize the future but not the present.
No churn mitigation. Cancelation flows only collect reasons for canceling after a subscriber already leaves, not addressing the immediate churn risk.
Ordergroove
Anticipate AI tool to predict customers at highest risk of churn, allowing you to engage them before they do.
Out-of-stock SKU swapping and automatic credit card refreshes prevent avoidable cancelations.
Shopify Checkout
Shopify Checkout
Recharge
Only available with Recharge’s recent version (new in the market and untested).
Most merchants are stuck on Recharge’s operationally complex and painful to use hijacked checkout and have to request a migration from this legacy version (with no guarantee to be migrated).
Recharge
Only available with Recharge’s recent version (new in the market and untested).
Most merchants are stuck on Recharge’s operationally complex and painful to use hijacked checkout and have to request a migration from this legacy version (with no guarantee to be migrated).
Ordergroove
Ordergroove
Pricing
Pricing that is not aligned to your growth: Transaction fees that cost you more as your subscriptions sales grow.
Pricing that is aligned with your growth:
A flat percentage fee that scales down as your subscriptions sales grow.
Support
Notorious for poor customer support, even with add-on support packages.
No strategic guidance on improving program performance beyond help articles.
Our customers are our partners. We have strategic consultants available to not only get your program up and running, but help boost its performance long-term.
Pricing
Pricing that is not aligned to your growth: Transaction fees that cost you more as your subscriptions sales grow.
Pricing that is aligned with your growth:
A flat percentage fee that scales down as your subscriptions sales grow.
Support
Notorious for poor customer support, even with add-on support packages.
No strategic guidance on improving program performance beyond help articles.
Our customers are our partners. We have strategic consultants available to not only get your program up and running, but help boost its performance long-term.
Operations
Not built for scale — numerous merchants migrate off of Recharge, citing pains around managing a hijacked checkout, inability to scale large order volumes, and manage out-of-stock inventory without canceling orders.
Built for scale, supporting some of the largest global brands with their subscription programs.
Numerous features to support high-volume orders and prevent avoidable cancelations due to out-of-stock. Also Ordergroove can improve margin by shipping consolidated orders.
Migrations
Limited number of records that can be migrated at a time.
For stores on their legacy version (Recharge checkout), migrations need to be requested but are often turned down.
Bonus? Ordergroove’s Migration ToolBETA automates key steps in the migration process from Recharge.
Operations
Not built for scale — numerous merchants migrate off of Recharge, citing pains around managing a hijacked checkout, inability to scale large order volumes, and manage out-of-stock inventory without canceling orders.
Built for scale, supporting some of the largest global brands with their subscription programs.
Numerous features to support high-volume orders and prevent avoidable cancelations due to out-of-stock. Also Ordergroove can improve margin by shipping consolidated orders.
Migrations
Limited number of records that can be migrated at a time.
For stores on their legacy version (Recharge checkout), migrations need to be requested but are often turned down.
Bonus? Ordergroove’s Migration ToolBETA automates key steps in the migration process from Recharge.