Why CBD subscription services are a boon for Relationship Commerce.

All the news that’s fit to print from the frontlines of retail technology.

For three days this June, Chicago became home to the biggest congregation of digital marketing, commerce, and customer service pros in the world.

In Petco’s latest initiative to deepen relationships with its customers, the pet retailer has opened a gourmet kitchen for dog lovers who think of their pets as their children.

Subscriptions drive customer lock-in, but that's not necessarily bad for the customers.

All the news that's fit to print from the front lines of retail technology.